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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Makayla Ramsey

June 11, 2025

5  out of  5
rating by Makayla Ramsey
"Very knowledgeable staff and super easy to work with! Highly recommend Justin Haslip’s office for any insurance needs!"
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Trenton Mishler (tmishy33)

June 10, 2025

5  out of  5
rating by Trenton Mishler (tmishy33)
"GiaVanni Himes was extremely helpful and explained everything very well AND helped me save some money! Thanks to GiaVanni and state farm!"
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Stephanie DeHart

June 9, 2025

5  out of  5
rating by Stephanie DeHart
"Owen is very knowledgeable and helped me great deal."
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Karly Douglass

June 5, 2025

5  out of  5
rating by Karly Douglass
"Tim and Giavanni were thorough and extremely helpful in the insurance transition process!"
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Mary Brandon

June 5, 2025

5  out of  5
rating by Mary Brandon
"So happy with Justin Haislip State Farm Insurance and especially with Tim Hendershott in particular. I was in need of homeowners insurance when a home closing quickly changed. Tim went above and beyond after 4:00pm on a Friday afternoon to help me resolve my issue. I can’t say enough about how great the customer service is. Thank you for helping me during a very stressful time."
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Yvonne Hendershott

June 1, 2025

5  out of  5
rating by Yvonne Hendershott
"Timmy is always so helpful answering questions. It's nice having family for insurance needs!"
We responded:
"Yvonne, thank you for the awesome review! I am so happy Timmy was so helpful. We are always here when you need us! "
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Judith Icenhower

May 12, 2025

5  out of  5
rating by Judith Icenhower
"Everyone involved with my claim worked hand in hand to help complete everything regarding my claim. Thorough, polite and very professional were everyone's qualities. I'd recommend State Farm to anyone. Good job!!"
We responded:
"Judith, thank you so much for taking the time to leave this wonderful review. We're glad to hear that your claim experience was smooth and that our team provided thorough, polite, and professional service. Your recommendation means a lot to us—thank you for choosing State Farm! 😊👏"
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Stephanie Troyer

April 29, 2025

5  out of  5
rating by Stephanie Troyer
"Every time we call or email they are so helpful. We work with Brandie alot. She’s so kind and helpful. We appreciate all they do for us."
We responded:
"Thank you for the kind words! We're so glad to hear Brandie has been helpful and kind—she’ll be thrilled to know her support is appreciated. We're always here for you!"
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Jedidiah Hendershott

April 29, 2025

5  out of  5
rating by Jedidiah Hendershott
"I called Tim when I recently found that my current mortgage insurance had doubled. Within minutes he had me a quote that saved me hundreds of Dollars. Extremely quick and efficient service from these folks! Will highly recommend to all friends/family."
We responded:
"Thank you so much for sharing your experience! We're glad Tim was able to help you save and make the process so smooth. We truly appreciate your recommendation!"
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Sierra Kauf

April 25, 2025

5  out of  5
rating by Sierra Kauf
"They always have your family and best interest at heart ! Great people with great service."
We responded:
"Thank you for the kind words! We're so glad to hear you feel taken care of—your trust means everything to us."
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Deborah Fiesler

April 15, 2025

5  out of  5
rating by Deborah Fiesler
"Nice young man Jaren weaver"
We responded:
"Thank you Deborah for the 5 star review!"
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Kassie James

March 31, 2025

5  out of  5
rating by Kassie James
"Was having a lot of trouble adding my daughter onto my insurance online. Brandie reached out to me and got it figured out ASAP through text (I’m working & can’t call) without any issue. Thanks again!!"
We responded:
"Thank you Kassie! We're so glad Brandie could help you out and make the process easy, especially with your busy schedule. It’s great to hear everything was resolved quickly through text. We truly appreciate your feedback and are happy to assist anytime! "
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Logan Hanreck

March 25, 2025

5  out of  5
rating by Logan Hanreck
"Tim was extremely helpful with getting my account and auto pay squared away. He made the whole process quick and easy!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Tim was able to assist you and make the process quick and easy. We truly appreciate your feedback and are happy to know that everything was squared away smoothly. If you need anything else, feel free to reach out!"
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Thomas Bartrum

March 19, 2025

5  out of  5
rating by Thomas Bartrum
"I added another vehicle to my insurance policy. Staff was quick to answer my questions, send me my updated cards and was very easy to work with while also saving us a good amount of money each month. Highly recommend using Justin and his staff at State Farm in Orrville!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Justin and his team made adding another vehicle to your policy quick and easy while also helping you save money. We truly appreciate your review and are always here to help whenever you need us!"
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Crall

February 25, 2025

5  out of  5
rating by Crall
"Tim at Justin Haislip’s office is amazing! He’s always on top of things whether it’s answering a question, making a change, or adding a policy he’s always quick to help and thorough."
We responded:
"Thank you for the fantastic review! We’re so glad to hear that Tim has consistently provided you with quick, thorough, and helpful service. He truly goes above and beyond to assist with all your needs. We’ll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out. Thanks again!"
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Thomas Baer

February 25, 2025

5  out of  5
rating by Thomas Baer
"Added a car was very easy to add"
We responded:
"Thank you for your feedback! We're so glad to hear that adding a car to your policy was a quick and easy process. If you need anything else or have more questions, don't hesitate to reach out."
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Grayson Schrock

February 7, 2025

5  out of  5
rating by Grayson Schrock
"Brandie was helpful and quick to answer my questions."
We responded:
"Grayson, thank you for the great review! I am so happy Brandie was so helpful! "
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Dan Wagstaff

February 6, 2025

5  out of  5
rating by Dan Wagstaff
"The whole team here is fantastic. Brandie has been extremely helpful. This is a great agency!"
We responded:
"Thank you for the kind words Dan."
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Cole Croskey

January 31, 2025

5  out of  5
rating by Cole Croskey
"Had a really good experience working with Tim, he was able to quickly compare my current rates to what he could offer. Definitely recommend!"
We responded:
"Appreciate The Kind Words!"
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Cathy Hinkley

January 22, 2025

5  out of  5
rating by Cathy Hinkley
"This was the easiest and fastest claim process I have experienced in my 47 years of driving. Thank you so much for all of your help and support."
We responded:
"Cathy, thank you for the wonderful review! I am so happy we were able to help! "
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Dennis Horst

January 21, 2025

5  out of  5
rating by Dennis Horst
"Brandi answered my questions quickly and correctly. Thanks for your help. Dennis"
We responded:
"Dennis, thank you for the great review! I am thrilled Brandi was so helpful! "
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teresa riblet

December 19, 2024

5  out of  5
rating by teresa riblet
"Brandy Brewster helped us out so much with an issue we were having with another State Farm agent in Mansfield. Our father Had passed away and he lived in Belleville, Ohio near Mansfield, Ohio. We took in an original death certificate to cancel our father‘s car policies. The agent there would not accept that and then he wanted a signed document that my husband was the executor. My husband took that in, and he would not accept that either he said he wanted it to come from the courts. I got a hold of Brandy from our insurance agent in Orrville. She told us that she would have accepted the death certificate. She ended up getting a hold of the agent in Mansfield took care of that for us, and then the other agent ended up apologizing to us. This was very stressful for us because of our father passing away. Brandy made it so much easier on us with everything else that we had going on. We can never thank her enough!!!!! ♥️"
We responded:
"Teresa, thank you does not seem like enough for this wonderful review! I am so happy Brandy was so helpful during such a tough time and I am sorry your experience with dads agent was lacking especially during such a sensitive time. We are so sorry for your loss and here for anything you need! "
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Adron J. Smitley

December 2, 2024

5  out of  5
rating by Adron J. Smitley
"Tim was awesome. Polite, friendly, but most of all helpful. Made switching plates on my cars a breeze. A def recommend!"
We responded:
"Adron, thank you for the great review! I am so happy Tim was so helpful with getting your plates switched! "
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Leslie Higgins

November 20, 2024

5  out of  5
rating by Leslie Higgins
"At Justin Haislip office They are very nice efficient and very quick to have helped my situation"
We responded:
"Leslie, thank you for the great review! We appreciate your feedback. My team is always here when you need us!"
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JT Torrence

October 28, 2024

5  out of  5
rating by JT Torrence
"Tim, Thank you for helping us at State Farm. It has been a pleasure being able to work with you. I appreciate you answering all our questions and guiding us with policies when we need it."
We responded:
"JT, thank you for the wonderful review! I am so happy Tim was so helpful! "