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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Connie Dalessandro

February 24, 2026

5  out of  5
rating by Connie Dalessandro
"Tim Henderahott is always super helpful in getting us the information we need in a timely manner."
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Andy Gray

February 16, 2026

5  out of  5
rating by Andy Gray
"The team is always great to talk to and looking out for my best interests. Affordable prices and never pushy. All good!"
We responded:
"Andy, thank you for the great review! We always have your best interest in mind and are always here when you need us!"
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Heather Bolles

February 10, 2026

5  out of  5
rating by Heather Bolles
"Tim hendershott was great got me a good quote."
We responded:
"Heather, thank you for the wonderful review! I am so happy Tim was so helpful with your quote!"
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Louis Lindsay

February 10, 2026

5  out of  5
rating by Louis Lindsay
"The office is super friendly! Tim’s welcoming smile brightened my day and has answered every question that I’ve had! Tim has made it possible for me to sleep peacefully at night."
We responded:
"Louis, thank you so much for your kind words! I am thrilled to hear that Tim’s welcoming smile and helpful support made such a positive impact on your experience."
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Diana Peters

February 2, 2026

5  out of  5
rating by Diana Peters
"I was driving to work and hit a patch of ice on the highway. My car spun and flipped. Luckily I was not hurt in the crash. I was in a rental car within 6 hours of the crash. I purchased a replacement car 5 days after the crash. Their office checked on me frequently. They helped to make a traumatic situation a little less so."
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Bradley Demlow

January 29, 2026

5  out of  5
rating by Bradley Demlow
"Called my State Farm office to have my policy updated after acquiring a new vehicle. Brandy was super nice (always is) and extremely helpful. No stress, positive attitudes, and quick results. Absolutely no complaints ☺️"
We responded:
"Bradley, thank you for the awesome review! I am so happy we were able to help especially Brandy! We try to make the insurance process as easy and smooth as we can and I am happy to hear we did just that!"
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Jerson Lopez

January 23, 2026

5  out of  5
rating by Jerson Lopez
"They were so easy to work with and had amazing prices!!!"
We responded:
"Jerson, thank you for the great review!"
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Deninssonn Lopez

January 23, 2026

5  out of  5
rating by Deninssonn Lopez
"Jaren Weaver was very nice and easy to work with. He took care of us. The whole process was so easy and gave us solutions. Thank you!"
We responded:
"Thank you for the wonderful review! I am happy to hear that Jaren was so helpful and easy to work with! We are always here when you need us. "
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Lirys Bueno

January 21, 2026

5  out of  5
rating by Lirys Bueno
"Justin Haslip State Farm has been absolutely great to work with. Justin is knowledgeable, responsive, and takes the time to explain coverage options clearly without any pressure. He made the entire insurance process smooth and stress-free. I truly feel confident knowing my policies are handled by someone who genuinely cares about his clients. Highly recommend!"
We responded:
"Lirys, thank you so much for the kind words and recommendation! I truly appreciate your trust and am glad to hear the process felt smooth and stress-free. It means a lot to know you feel confident and well taken care of—I’m always here if you need anything!"
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Nichole Bell

January 21, 2026

5  out of  5
rating by Nichole Bell
"They are always friendly with exceptional customer service. They address our needs quickly and efficiently."
We responded:
"Nichole, thank you for the awesome review! I am so happy we were able to help!"
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Jan Stoller

January 17, 2026

5  out of  5
rating by Jan Stoller
"Agent knowledgeable and very easy to work with! Thank you Giavanni!"
We responded:
"Jan, thank you for the wonderful review! I am happy Giavanni was so helpful!"
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Sierra Nussbaum

January 15, 2026

5  out of  5
rating by Sierra Nussbaum
"Have had a great experience with Owen on the phone! He is personable, helpful, and knowledgeable. Keep up the excellent work!"
We responded:
"Sierra, thank you for the awesome review! I am thrilled to hear that Owen was so helpful!"
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michael coblentz

January 15, 2026

5  out of  5
rating by michael coblentz
"Tim was great to work with!"
We responded:
"Michael, thank you for the wonderful review! I am happy Tim was so helpful!"
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barb richards

January 15, 2026

5  out of  5
rating by barb richards
"I am very happy with State Farm Insurance. Everyone was very helpful and save me alot of money. I am so glad that they could help me out."
We responded:
"Barb, thank you for your kind review! I am so happy to hear our team was helpful and able to save you money. We truly appreciate your trust in State Farm and are always here to help!"
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James Wengerd

January 13, 2026

5  out of  5
rating by James Wengerd
"So very helpful!! Great people to work with!"
We responded:
"James thank you for the great review! I am so happy we were able to help!"
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Charity Marmol

December 30, 2025

5  out of  5
rating by Charity Marmol
"So very helpful!"
We responded:
"Thank you for the great review Charity!"
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Dylan Jolley

December 30, 2025

5  out of  5
rating by Dylan Jolley
"Timothy was an outstanding individual who was extremely professional and very thorough in our conversations, i would recommend him to anyone looking for insurance!"
We responded:
"Dylan, thank you for the wonderful feedback! I am so happy Timothy was so helpful!"
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Andrew Warner

December 19, 2025

5  out of  5
rating by Andrew Warner
"Spoke with Giavanni, they very were nice and personable. Giavanni made it easy for me to understand things I was unsure and explain things I had not thought about. Giavanni is very helpful in getting you set up with your needs and is transparent about cost increases or decreases to your premium."
We responded:
"Andrew, thank you for your kind feedback! I am so glad to hear Giavanni was personable, helpful, and took the time to clearly explain your options. We appreciate your trust and are grateful for the opportunity to assist with your insurance needs!"
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Jadin H

December 19, 2025

5  out of  5
rating by Jadin H
"G helped the process go smoothly and extremely enjoyable. I had a great experience"
We responded:
"Jadin, thank you for the great review!"
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Umwhat Kitty

December 16, 2025

5  out of  5
rating by Umwhat Kitty
"I have been with Justin's office for around 5 years. I truly appreciate Tim's efforts in relaying important info to me without me having to ask! It's nice to be thought of by your agent."
We responded:
"Thank you for the awesome review and your loyalty to my office! I am thrilled to hear Tim has been so great with communication!"
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Michael Turner

December 3, 2025

5  out of  5
rating by Michael Turner
"Pleasure working with Giavanni. Friendly, personable, and knowledgeable."
We responded:
"Michael, thank you for the great review! I am happy Giavanni was so wonderful to work with! We are always here when you need us!"
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BLAIR GEIB

December 1, 2025

5  out of  5
rating by BLAIR GEIB
"Justin Haislips branch in Orrville has been wonderful to work with over the years. Every agent I've dealt with has always been so professional and helpful!"
We responded:
"Blair, thank you for the wonderful review! I am so happy my team has been such a pleasure to work with! We appreciate your loyalty!"
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Emma Yoder

November 26, 2025

5  out of  5
rating by Emma Yoder
"Tim Hendershott was very easy to work with and got me what i needed very quickly!"
We responded:
"Emma, thank you for the wonderful review! I am so happy Tim was so easy to work with!"
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Autumn Ratta

November 24, 2025

5  out of  5
rating by Autumn Ratta
"Owen gave me a quote and was able to get me set up with a new policy on my vehicle in under an hour! Super efficient and pleasant to work with!"
We responded:
"Autumn, thank you for the wonderful review! I am happy Owen was able to get you a quote and set up with a new policy for your car so quickly. We appreciate your feedback!"
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Roland Lehman

November 21, 2025

5  out of  5
rating by Roland Lehman
"Looking for a good Insurance Company? You can’t do any better than Justin Haislip’s State Farm in Orrville, Ohio. The staff is wonderful. Friendly, knowledgeable and always ready to go the extra mile. I have been with them for over twenty years and wouldn’t think of going anywhere else. Give them a try you won’t be disappointed. Tell Brandie Rolly recommend you."
We responded:
"Roland, thank you so much for your incredible review and for trusting our office for over twenty years! We truly appreciate your loyalty and your kind words about our team. We’re always here to go the extra mile for you. And thank you for the shout-out—Brandie loved it! We’re grateful for your support and referrals."